You may also know this as “the good ice”. Opal makes the chewable, crunchable, flavor-saving nugget ice you love. The Opal is an affordable nugget ice maker for your home. Opal only does one thing: make chewable, craveable nugget ice. But it does a really good job at that one thing. Opal is an ice maker designed for the enthusiasts: people who drop by their favorite restaurant on the weekend to pick up a bag of that special soft ice or have googled “nugget ice maker for home” only to find that home nugget ice makers start at $2,000 – $3,000.
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Broke in Less Than a Month!! 🙁 Purchased for my Mom for Christmas and it has already stopped working! I cannot believe it! I will be trying to get it replaced. We will see what happens.
Second opal to fail with the same issue within a … Second opal to fail with the same issue within a month. Blue light illuminated telling me to add water, and the device is full of water. Same mode of failure on both devices.Opal is refusing to honor warranty
Nothing but heartache! I really hate writing this review because the machine is awesome. Itâs small, fits nicely on the counter, quiet, and makes perfect ice. Until it doesnât. After only six weeks of use, it stopped making ice. We contacted Opal customer service via email and waited a week for a reply. After several emails back and forth to diagnose the problem, we were told the machine needed to be defrosted and given steps to follow. We ran through the defrost and cleaning cycle 8-10 times. No luck, so we…