We offer lifetime technical support for you,if you have any problem,feel free to contact with us via Amazon Support.

SIM Recommend
You need to buy a SIM Card separately, we recommend SpeedTalk Mobile Card in US.
Recommend to open $5/month plan, included 100 min Call / 100 MB / 100 SMS
You can search “”SpeedTalk Mobile”” on Amazon. T-mobile has too much plan that we can’t ensure each of the plan can be compatible with our gps tracker watch.
Don’t support AT&T,Sprint, Verizon network format.”

How to set up?
1.Activated the sim via your phone
2.Please turn off watch before inserting the sim to watch
3.Created a account in App “”setracker””,registered choose North America
4.Send APN codes via your phone Message app to watch
5.Test in App
More Details in Manual. 
If you meet DEVICE OFFLINE,please contact us! 

Product Specifications
Product Name: smart watch Phone
Material: plastic and silicone
Waterproof: YES
Languages: English
GSM: 850/900/1800/1900 quad band
LBS base station positioning accuracy: 0.3~4 miles
Battery capacity: 400MA, Standby: 100 h”

Package
1 x Kids Smart Watch
1 x USB Magnetic charging cable
1 x User Manual with After service
1 x Cute Package

Product Features

• ✨Smartwatch function including :Waterproof,Support Two-way call, LBS positioning, SOS emergency call, Camera,Flashlight, Voice chat, Anti-throw, Remote voice monitor, Clock, Math game, etc. Parents can control and set the watch through the APP.
• 📞Two-way communication&ONE KEY SOS function: Kids can make and answer call via parents have set contacts phone number.The watch can be set to 3 emergency numbers. When the child is in danger, press the SOS button, it will call 3 phone numbers for SOS calls alternatively in 2 rounds until answering the call.IN ADDITION, Parents can send voice /Text message to kids via APP.
• 🚩AGPS+LBS Position:Double position technology based on AGPS,Location Base on Cell Tower Station means double safety for kids. Realize all-day real-time location tracking, more accurate positioning, children just click SOS to connect the phone, At the same time, parents can check the location anytime, anywhere by SMS, iOS or Android APP. *Provide an approximate location,error will be 0.3 ~ 4 miles.
• 📶SIM CARD SELECT: All kids smart watch worked as an unlock cellphone,We do not provide SIM Card,You need buy a SIM Card separately,The Watch support Micro SIM GSM Network. We recommend SPEEDTALK MOBILE in US,NOT SUPPORTED: Sprint, Verizon,AT&T etc.,if you are in out side of US,please contact with us.
• 🎁Christmas and birthday’s gift for kids,use a independent waterproof wrist watch phone to contact with parents instead of expensive Smart phone device,2 way call ,voice chat,text,camera,parents can see and hear children anywhere and anytime,math game help kids’ Math learning ability.If you have any question or problem,pls contact us,we will positively answer your any question and offer lifetime technical support for you.